Frequently asked questions
Custom Decal Designs
Unfortunately, at this time I am not offering any customization options. That said I love great ideas, so if you have an idea for a decal that you’d like to share with me, please send me a message and let me know what you’re thinking!
What type of vinyl do you use for the decals?
I use professional quality Oracal 751 Cast vinyl that is rated for 8+ years of exposure to UV rays without shrinking or fading. Unlike most of our competitors I much prefer the higher quality and more flexible Oracal 751 for vehicle applications.
Are the decals easy to apply?
Every order I ship comes with full instructions including photos to help with applying your decal. Following the supplied instructions, the decals are very easy to apply to any clean, dry, smooth surface. I have also created a video that can help with applying the larger decals. Check it out here: https://www.pathmakerphotography.com/decal-application-instructions/
How do you apply the decals?
Full application instructions are included with every order but in short you remove the backing from the decal, apply to your clean dry surface, smooth the decal and mask down. Then carefully remove the masking tape and enjoy your custom decal!
Check out a copy of my full instructions here: https://www.pathmakerphotography.com/decal-application-instructions/
Are the decals easily removable?
All of my decals are easily removable but unfortunately are a one time use and not reusable. Simply warm up the decal with a hair dryer and remove with your fingernail. Do not use a razorblade to remove the decals.
Will the decal hurt my vehicles paint job?
No, all of the decals are created and designed specifically for application on vehicles so do not worry about harming your paint. We are not responsible if your vehicle has dry or flaking paint prior to applying the decals.
I do offer any of my decal designs on T-Shirts, Hoodies and Hats. Please message me on my Contact page directly if you’d like your favourite decal on a shirt instead!
What are brand of shirts do you use?
I use high quality Gildan brand shirts and FlexFit brand hats for all of my clothing. I have many more options than can be found on my website so let me know if theres something else you may be interested in.
Are the shirts silk screened?
No, the process I use is called HTV or heat transfer vinyl. I cut all of the designs in house on my vinyl cutter, weed/pick all of the vinyl by hand and then press it with my on site heatpress before packaging and shipping them directly to you! No middle man and no low quality drop shippers to deal with.
What is your return/refund policy?
All decals, excluding custom orders, may be returned for a full refund within (7) days of delivery. Decals may not be returned if they have had the backing removed. Once I receive the returned item, I will issue your refund minus the shipping cost and the payment will end up back in the account you used to purchase. Decals must be returned in unused, resellable condition. Pathmaker Productions has the right to refuse returns due to violation of their policy.
How long will it take for my order to be cut and shipped? Once sent, how long should I expect to receive my order?
I aim to ship orders within 1-4 business days of purchase.
All regular sized decals get shipped First Class letter mail. As I am shipping out of Canada orders to the USA have to cross the border which can delay shipping times and also does not allow me to supply the letter mail with tracking numbers.
Expect 3-6 business days for Canadian orders
Expect 6-14 business days for your US orders.
Banner decal orders are boxed up and sent Tracked Airmail and you will receive a tracking number at the time of shipping.